Frequently Asked Questions
Everything you need to know about shopping with Sprayground GCC.
Are the products sold on Sprayground GCC authentic?
Yes, we are the official distributor for Sprayground in the GCC region. All products are 100% authentic, limited-edition designs sourced directly from the brand.
Which countries do you ship to and how long does it take?
We ship across the GCC, including the UAE, Saudi Arabia, Kuwait, Qatar, Oman, and Bahrain. Delivery typically takes 2-4 business days depending on your location.
What is your return and exchange policy?
We offer a 14-day return policy for unused items in their original packaging with all tags attached. Please note that limited-edition drops may have specific return conditions.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Buy Now Pay Later options like Tabby and Tamara in select regions.
How do I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link from our courier partner to monitor your delivery in real-time.
How should I clean and maintain my Sprayground bag?
To preserve the artistic prints and fabric integrity, we recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or use harsh chemicals.